AI systems that do the work your team shouldn't have to.
Growing businesses don't need a full AI department. They need the right system, built once, handed over completely.
I'm Hoshang, an independent AI engineer based in Mumbai. I partner with businesses to design and build production-ready AI systems, automation, and custom software tailored to the way they work.
Hey, it's Hoshang.
Before I built AI systems, I spent years inside BPO operations doing the exact kind of manual, repetitive work I now build systems to remove. I know what it feels like to lose an afternoon to something a machine should finish in minutes, and I know why that gap usually stays unfixed: most businesses don't need a whole AI department, they need one system, built properly, that they can run without me once it's handed over.
That's the whole premise here. I'd rather earn your trust with a system that works in production than a pitch that only works in a meeting. If that's the kind of build you're after, let's talk.
Four things I build well.
Leads qualified, enriched, and followed up on before they go cold.
Lead capture, qualification, enrichment, CRM updates, and follow-up drafting running continuously, instead of depending on someone being at their desk at the right moment. A lead who messages at 11pm on a Sunday gets the same instant, structured response as one at 11am on a Monday.
Answers from your documents, with sources, and a clean handoff when it should not answer.
Support and knowledge agents that retrieve from your SOPs, policies, and product docs, respond in your context, and escalate to a human the moment they are out of depth. A customer gets a sourced answer in seconds instead of a "someone will get back to you" ticket.
Invoices, forms, and contracts extracted, validated, and routed without manual re-entry.
Extraction pulls the data out, validation catches what doesn't match, and the result lands directly in your CRM, ERP, or database, with anything uncertain flagged for a human rather than silently guessed. An invoice that used to take fifteen minutes of manual entry lands in your system before you've finished your coffee.
Reasons over your operational data and completes the task directly, not just a recommendation.
An agentic system that reasons over your operational data and takes action through the tools you already use, whether that is reordering, ticket creation, calendar booking or status updates, completing the task itself instead of suggesting what someone should do next. Restocking, opening a ticket, booking a slot: it happens while you're in a different meeting, not sitting on a to-do list waiting for you.
Why this works differently.
Operations background, not just engineering
Most developers build what's technically correct. Having spent years inside BPO operations, I build what's operationally useful - systems that fit the way real teams actually work, not idealised versions of them. That's the lens every workflow gets mapped through before a line of code is written.
Ready to replace the manual work?
Book a free 30-60 min discovery call. You'll get a fixed-price proposal within 5 business days.